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Job Description: Web Business Analyst
Core Job Purpose
The role is Web Business Analyst, reporting in to the Head of Products. The role will be approx 70% working within the Websites Team and approx 30% to wider Business Analysis for further web product development.
The Websites Team forms a critical part of the Online function, planning, managing and delivering the websites as well as measuring performance of Group and website delivery. As a Business Analyst, this role is essential in letting us fulfil our business requirements. The role is also critical in ensuring that an appropriate level of support and stability is delivered to our website project.
The Websites Team:
• Is responsibility for the continued development of Online Products, Provides Reporting, Analytics and Business Intelligence across online portfolio
• Owns and drives a number of key projects that aim to directly improve product performance
• Executes bespoke analysis on an ad hoc basis to answer critical business questions across the Group
Job Description
Websites (70%):
• Provide business analysis and support to two critical projects in the Websites team:
• Develop and provide regular management and operational reporting. Provide insight into the performance of the website product
• Carry out bespoke in-depth analysis to help improve efficiency in the fulfillment process
• Work with management to set KPI’s and targets across the business on a quarterly basis
• Conduct competitor analysis and identify market trends to help shape the websites strategy
Wider Business Analysis (30%):
• Carry out bespoke in-depth analysis on critical business questions on products and markets.
The successful candidate will be working in a high calibre team, with direct operations exposure from day one.
Candidate Requirements
Functional knowledge & skills
• Intelligent and strategic thinker
• Strong background in analytics and business intelligence
• Strong Experience working with Microsoft Excel. Experience working with large data sets, and ideally will have experience with data management tools (such as Microsoft Access)
• Pro-active in drawing out the “So What?” from analysis
• Preferably web-savvy with some experience working on online projects
General competencies
• Quality focus, results driven, with good attention to detail
• Excellent communication skills and the ability to explain complex issues in simple terms
• Ability to provide constructive, well thought out and timely feedback
• Continuous improvement focus
• Proven skills in delivering management and stakeholder reports
• Ability to work within a large global team, and manage and prioritize workload alongside production support issues
• Strong organizational and time management skills
A Bachelor’s degree in a numerical discipline is preferred though not required.
At least 2-3 years work experience in consulting or a corporate environment

Please contact Robin Carton : 01920 877111 –


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