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Job title: Senior Product Manager
Location: London
Purpose of the role: Bring senior (online) product development skills to accelerate post launch iteration of existing product while conceptualising new ideas.

Detailed role description

Key responsibilities
o Work closely with the CEO to define product strategy and prioritize requirements based on market research, business strategy and customer feedback.
o Manage stakeholders through effective communication and by maintaining high-level plans
o Lead current team of Product Manager/s and developers while taking individual responsibility for driving strategic initiatives
o Embed newly established processes to allow rapid scale up e.g., timely recruitment of additional resources, continuous deployment, backlog sizing and prioritisation
o Drive innovation- proactively identify and implement new ideas/technologies, which could substantially improve customer experience and/or create differentiation
o Manage internal and external partners/vendors to ensure timely and high quality delivery

Further description:
o Use agile methodologies to rapidly iterate on product
o Serve as the key spokesperson for the products being managed, clearly and convincingly communicating the aims of the products to customers and business alike.
o Be the customer champion for the product.
o Collaborate with colleagues within the business to ensure initiatives represent business needs.
o Work closely with users to ensure product functionality meets their expectations and understand where opportunities exist for product enhancement to retain the audience.
o Be the face of the product when liaising with customers and business partners.
o Lead web analytics to review engagement metrics and monitor the popularity of specific features/functionality available within the product. Establish business metrics to inform product improvements and optimization, or new product development. Monitor competitive trends and market developments where appropriate.
o In collaboration with colleagues, design the product’s promotional strategy to ensure a successful product launch within 12 months and effective promotion post-launch, including creation of informative content as needed.
o Be able to manage the product internationally working with international teams remotely.
o Other tasks as the company may assign from time to time.

o Educated to degree level; ideally from a technical or business related subject with some exposure to or an interest in online businesses.
Skills/knowledge/ Experience:
o Proven track record of successfully managing online product development, ideally from inception
o Experience leading teams, balancing needs across stakeholders and in a complex business environment.
o Experience of agile technical development using Scrum methodologies.
o Experience in specifying business and customer requirements to technical teams, and working with tech teams to deliver user centric solutions.
o Experience with web technologies such as HTML, JavaScript, Flash, Java, PHP, Ruby on Rails, relational databases, XML databases, RSS, streaming media, etc.
o Experience with best-practice product management techniques and awareness of contemporary best practice on the web.
o Exposure to working with rapid interactions.
o Experience of working with designers would be advantageous.
o Experience of working with Gamification would also be an added bonus.
o Excellent communication skills and the ability to communicate effectively with a wide range of colleagues and stakeholders.
o Solid understanding of website development best practices including interface design, information architecture and software development and deployment.
o Strong analytic skills and the ability to balance intuition with data in making decisions.
o Ability to develop and refine a compelling product vision with attention to detail.
o Highly organized.
o Willingness, flexibility, creativity, and energy in taking initiative and assuming responsibility.

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