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Monthly Archives: July 2011

I am looking for a Lead Scrum Master to lead and coach two Scrum online development teams, one local and off-shore.

As Lead Scrum Master you will take responsibility for the planning and execution of software delivery using Agile principles with a demonstrable approach to using Agile methods, processes and activities. This will also incorporate formal project management to ensure projects are delivered to time-scales and expectations.

Required skills and experience;

In depth knowledge of Agile project management and Scrum frameworks
Managing project dependencies across related work-streams within an Agile approach
Solid communication skills both oral and written with the capacity of working with both business and technical stakeholders
Ability to create a collaborate Agile approach within both on and off-shore development teams
Solid coaching, mentoring and team leadership skills within an Agile approach
Experience of the facilitation and leadership of workshops and the gathering and communicating of Agile metrics
Extensive planning of Sprints, reviews and retrospection
Management of daily Scrum meetings and communication of team velocity
Agile mentoring and coaching skills
Agile training certification; Certified ScrumMaster/Certified Scrum Professional
Proven full SDLC experience as a Scrum Master for software and/or Online Applications Development
Extensive experience of Scrum principles and methods
Extensive experience of Agile prioritisation and planning

Please contact Robin Carton : rjc@arcamresources.com or 01920 877111

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On behalf of my client, a Global Media Company, I am looking for a Business Analyst to help with the requirements capture, interpretation, business process workflow, template / roadmap creation to enable the mobilisation of a large Change Programme. Excellent opportunity for a LONG TERM contract!

As Business Analyst;
 Extensive involvement with requirements capture and interpretation by the facilitation and running of group workshops and various stakeholder interviews
 Analyse current business processes and procedures to identify gaps and areas to improve process
 Documentation of the “as is” and “to be” business processes workflows / business rules
 Support the Programme and Project Management team in driving forward the business process change requirements
 Assist in the creation of the overall roadmap to help scope, identify and align the change programme priorities to the business objectives and timelines.
Skills/knowledge:
 Proven experience in a business change environment
 Proven strong experience in creating and writing business process specifications based on high level initial requirements
 Meticulous organiser of time and tasks, but still able to keep the big picture in clear view
 Attention to detail and follow-through on tasks
 Excellent communication and negotiation skills within and outside project teams
Ideally you will have worked within a Large Media Organisation and have previous experience of environments such as; eCommerce, High-Transaction Websites, Broadcasting, Publishing, Rich Media Web Platforms, Content Management Systems, Business Change.

Please contact Robin Carton – rjc@arcamresources.com – 01920 877111

Job Description – Release Analyst
 Experience in software configuration and release practices
 3 years+ proven history of success in project, test and release delivery
 Self-critical and little need for direct management
 Ability to balance multiple tasks and schedules and report the status of these
 Experience of formal test methods
 Sound understanding of the full software development life cycle
 Strong skills in maintaining control over test environments
 Experience in software configuration and release practices (ITIL advantageous)
 Excellent communication skills across all levels of stakeholders
 Has solid experience in functional and non-functional testing of web based applications
Responsibilities
 Effectively support the end-to-end delivery of web based software applications, containing multiple interacting systems and components into a variety of environments, including functional test, UAT, integration, staging and production environments.
 Assist/Manage the development of test plans and strategies for each project ensuring an adequate level of test coverage is achieved to deliver a quality solution to the end customer.
 Plan and manage the generation of all test scripts and test estimates
 Manage/Co-ordinate both onshore and offshore testing teams
 Manage / Co-ordinate test execution phases for the projects
 Report and communicate risks to the project team and management
 Give status reports on testing progress and outcomes to project stakeholders
 Scheduling, controlling and managing the transition of releases through the various environments from inception through to production
 Manage test environments, data and harnesses as necessary
 Experience in transition from development to support
Requirements
Education & Certification
 Foundation ITIL certification (preferred)
 College or university degree (preferred)
Personal attributes
 Excellent written and oral communication skills
 Excellent interpersonal skills
 Strong focus on quality and consistency
 Keen attention to detail
 Highly self-motivated and directed
 Very strong customer service orientation
 Ability to understand and comprehend technical concepts

Please contact Robin Carton : rjc@arcamresources.com : 01920 877111

Job Title Web Support Analyst

Responsibilities

Support the web applications and services in the UK portfolio by handling, logging and tracking issues relating to their functionality and performance in designated support tools and collaborating with the web application support team to resolve these.

Handle user issues, queries and requests relating to web sites and products by phone or email including the status of issues and planned release cycles.

Communicating with the business in advance and agreeing a schedule for UAT in staging and production for released changes.

Verify all changes to production environments have resolved issues and have not introduced defects and changes are functioning as per specified customer expectation.

Verify design changes to production websites function across the range of supported browser types and versions.

Perform minor code and design changes/enhancements or corrections to web applications where appropriate and under direction of Head of Development.

Document accurately requested changes to web application functionality and/or configuration using designated change control documentation.

Produce more detailed documentation on an ad hoc basis for complex and/or critical support and performance issues to inform senior stakeholders and IT management.

Liaise with internal and external development and application support teams and management to assist the planning and scheduling of support and release activity.

Liaise with technical support teams for enterprise applications interfacing or supplying data to web applications with the aim of resolving web application issues relating to loss or degradation of service or anomalous data supply from these applications. Track and log resolution of these issues in the context of their impact on web operations.

Triage and evaluate recorded issues of defects by referring to records of previous incidents and attempting to reproduce in production or staging environments.

Work with project management and product development teams to effect a handover of web applications into support phase through execution of the documented handover process.

Ensure records identifying issues and documenting resolutions are accurate and up-to-date and resolved items are properly closed in a timely fashion.

Liaise with Service Delivery to process requests for web domain, mail and certificate registrations, expiry/renewal and amendments thereof.

Liaise with Service Delivery to maintain awareness of scheduled and unscheduled outages to service and communicate with the business where necessary.

Monitor sites proactively for content and usability issues and raise support records where necessary.

Manage and configure web performance monitoring tools for business units. Produce regular, well-presented reports from these tools showing web application service KPIs for distribution and consumption within the business. Handle queries related to reports and/or escalate specific trends and findings requiring response.

Manage and configure web analytic reporting tools for business users.

Understand content, user and commerce management processes on websites and assist user with queries regarding common processes.

Contribute to application test case development and execution for both small changes and projects on an ad hoc basis as available and requested by project management or line manager.

Develop ideas for improved user experience on our web applications and promote these internally.

Familiarise with new systems and integrated external applications or services which extend the scope of web applications and require support, and similarly, changes to existing external systems.

Skill and Expertise  12 months + experience of working in a web support or development role.
 Experience of change management procedures and documenting change requirements.
 Knowledge, experience and aptitude in using software development defect tracking and management tools.
 Understanding of architecture of websites and web delivery.
 Experience of working with IIS delivered websites.
 Good knowledge of HTML
 Knowledge of functional differences across common web browsers.
 Expert use of Office tools to plan and communicate
 Experience of using Microsoft Sharepoint or similar collaborative document management tool.
 Experience of working as part of a software development team in a structured software development lifecycle.
 Experience of using and configuring web analytics tools.
 Knowledge of best practice around optimised web image delivery.
 Experience formatting statistical reports in Excel.
 Ability to analyse and document requirements.

 Knowledge of developing for, adminsterinf or supporting MOSS/Sharepoint-based web applications.
 Knowledge of XML
 Knowledge of SQL Server administration.
 Experience of using TFS.
 Strong knowledge of IIS configuration and management.
 Detailed understanding of the .NET framework.
 Exposure to C#, XHTML, CSS, javascript.
 Experience of working with Photoshop and/or final cut pro.
 Experience in executing test scripts and logging test outcomes.
 Experience of running load/performance testing software.
 Experience of using Microsoft Project for task planning and monitoring.
 Experience of using and configuring website monitoring tools.
 Knowledge and experience of using ITSM software.
 Experience of managing small projects.
 Experience of using UML.
 Experience of using Agile methodology
 Experience in a software testing role
Competencies

 Able to manage multiple concurrent issues across a diverse range of websites.
 Excellent skills in written English to present complex technical problems and solutions in simple business terms.
 Excellent verbal skills to elicitate detail of issues or changes..
 Strong time management skills
 Strong reporting skills
 Schedule management Project Management
Risk Management
Facilitating workshops and meetings to explore requirements/address issues.

Disposition

 Passionate about user experience.
 Process and detail oriented.
 Motivated about web based technologies
 Is customer focused, service delivery oriented
 Comfortable operating within a fast-paced environment.
 Able to work with minimal supervision.
 Positive and self-motivated with a desire to succeed.
 Works well in a team.
 Proactive and shares information
 Resilient, tenacious, adaptive

Please call Robin Carton – 01920 877111

PMO Analyst Job Description
As a PMO Analyst, your main responsibilities will be to support, track and communicate the progress of a portfolio of software development and infrastructure projects. You will also support the Programme Manager/PMO lead on larger more complex projects.

Requirements;
 Previous experience of working within a PMO / Project Office capacity
 Ideally you will possess previous experience/qualifications within formal methodologies or frameworks such as; PRINCE2, PMI, Agile
 Excellent communication skills both oral and written with the ability to articulate and influence ideas to all levels of stakeholders
 Highly organised with excellent attention to detail
 Ability to co-ordinate and manage conflicting priorities
 Track progress of all projects coming into the Project Office, monitor and communicate progress and co-ordinate delivery dates
 Fully support projects including administration, organisation of project meetings and minutes
 Organise and facilitate closure of project and complete benefit analysis at the end of the project
 Responsible for tracking performance against new SLA’s, to ensure there are no delays of related products, or 3rd parties for critical work-streams
 Maintain existing departmental and Project Office policies and procedures
 Continue to update and improve project methodologies
 Produce a weekly performance report and monthly Project Status report
 Support all Project and Programme Managers with day to day running of project admin tasks
 Review, collate, maintain and highlight changes to project plans

For further details, please contact Robin Carton – rjc@arcamresources.com – 01920 877111

On behalf of my client, a Global Media Company, I am looking for a Business Analyst to help with the requirements capture, interpretation, business process workflow, template / roadmap creation to enable the mobilisation of a large Change Programme. Excellent opportunity for a LONG TERM contract!

As Business Analyst;
 Extensive involvement with requirements capture and interpretation by the facilitation and running of group workshops and various stakeholder interviews
 Analyse current business processes and procedures to identify gaps and areas to improve process
 Documentation of the “as is” and “to be” business processes workflows / business rules
 Support the Programme and Project Management team in driving forward the business process change requirements
 Assist in the creation of the overall roadmap to help scope, identify and align the change programme priorities to the business objectives and timelines.
Skills/knowledge:
 Proven experience in a business change environment
 Proven strong experience in creating and writing business process specifications based on high level initial requirements
 Meticulous organiser of time and tasks, but still able to keep the big picture in clear view
 Attention to detail and follow-through on tasks
 Excellent communication and negotiation skills within and outside project teams
Ideally you will have worked within a Large Media Organisation and have previous experience of environments such as; eCommerce, High-Transaction Websites, Broadcasting, Publishing, Rich Media Web Platforms, Content Management Systems, Business Change.

Please contact Robin Carton – rjc@arcamresources.com – 01920 877111

Job Description
Engineering Manager / Resource Manager – or someone working in the capacity of a; Senior Project Manager, Programme Manager, PMO Manager, Engineering Manager, Technical Resource Manager may also suit this application.

On behalf of my client, who are a highly technical organisation with an excellent reputation, who work with a number of the leading companies and manufacturers renowned within the Software Development, Web Development and Telecommunications Industries. I am looking for an Engineering Manager / Resource Manager.

Ideally this person may also have exposure to areas such as; Applications Development, Web Development, Telecommunications, Mobile Applications, Symbian, Windows Mobile, Brew, Blackberry, Android, Meego, Maemo, Mobiln, C, C++, .NET, J2EE, Unix, Linux – this is not essential, purely beneficial !

As Engineering Manager / Resource Manager you will be responsible for;

q Management of Software Development / Engineering Teams across different time-zones, working in conjunction with local project managers to ensure the smooth running, planning and transition of skills are utilised across the portfolio of projects.

q Strategic Planning – working with other internal functions (Sales, Finance and Delivery) to enable to successful prediction and planning of the resource profile (number and skills) required to deliver projects

q Produce, maintain and agree a 1,3 and 6 month resource/skill forecast / plan

q Project allocation – assign suitable resources to on-going projects and reserve resources for up-coming projects

q Maintain a detailed resource allocation plan to facilitate planning

q Resolve day to day conflicts based on commercial priorities

q Maintain the required staff utilization

q Maintain a suitable pool of resources to meet the project needs to ensure the right mix of skills are in place and in the right proportions:

q Recruit, outsource, contract, train resources to meet strategic plan

q Providing training opportunities to maintain the current and planned skill profile of the resource pool

q Build an eco-system of partners, agents, sole contractors who could be used to flex the organization at short notice or when commercially expedient.

q Maintain a high performing resource pool:

q Develop and maintain a career structure that meets individual and company needs

q Carry out reviews

q Work with resources to develop their careers in line with company and individual needs

q Produce development plans for individuals

q Escalate and resolve performance issues

q work with other functions to carry out salary planning

q Promote company ideals and values

q Promote the morale of the team

q Manage “idle” to best effect

q Spot upcoming idle time for individuals and arrange project work if possible, otherwise training, or practice time

q Line management

q Deal with normal day to day pay and rations stuff

Please contact Robin Carton – rjc@arcamresources.com

On behalf of my client, a large Broadcaster/Media Company, I am looking for a Lead Scrum Master to lead and coach two Scrum online development teams, one local and off-shore.
As Lead Scrum Master you will take responsibility for the planning and execution of software delivery using Agile principles with a demonstrable approach to using Agile methods, processes and activities. This will also incorporate formal project management to ensure projects are delivered to time-scales and expectations.

Required skills and experience;

  • In depth knowledge of Agile project management and Scrum frameworks
  • Managing project dependencies across related work-streams within an Agile approach
  • Solid communication skills both oral and written with the capacity of working with both business and technical stakeholders
  • Ability to create a collaborate Agile approach within both on and off-shore development teams
  • Solid coaching, mentoring and team leadership skills within an Agile approach
  • Experience of the facilitation and leadership of workshops and the gathering and communicating of Agile metrics
  • Extensive planning of Sprints, reviews and retrospection
  • Management of daily Scrum meetings and communication of team velocity
  • Agile mentoring and coaching skills
    • Agile training certification; Certified ScrumMaster/Certified Scrum Professional
  • Proven full SDLC experience as a Scrum Master for software and/or Online Applications Development
  • Extensive experience of Scrum principles and methods
  • Extensive experience of Agile prioritisation and planning

Please contact Robin Carton : rjc@arcamresources.com or 01920 877111

SQL Server DBA 2005 / 2008. My client, a City based Investment Bank are looking for an experienced SQL Server DBA, preferably with previous Banking experience within large and complex environments.

SQL Server DBA should be well versed in: SQL Server 2005 / 2008, backup, recovery, performance tuning, T-SQL optimisation, SQL Server Integration Services (SSIS), SQL Server Reporting Services (SSRS), SQL Server Analysis Services (SSAS) and business intelligence / data warehouse technologies.

Core Skills Needed:

o Experience in all aspects of SQL Server Administration 2005 / 2008
o SQL Server SSIS
o SQL Server SSRS
o Experience in Database design
o Experience in T-SQL optimisation / performance tuning

Full jobspec available upon request.
Please contact Robin Carton – rjc@arcamresources.com – 01920 877111

On behalf of my client, a Global Media Company, I am looking for a Business Analyst to help with the requirements capture, interpretation, business process workflow, template / roadmap creation to enable the mobilisation of a large Change Programme.

As Business Analyst;
 Extensive involvement with requirements capture and interpretation by the facilitation and running of group workshops and various stakeholder interviews
 Analyse current business processes and procedures to identify gaps and areas to improve process
 Documentation of the “as is” and “to be” business processes workflows / business rules
 Support the Programme and Project Management team in driving forward the business process change requirements
 Assist in the creation of the overall roadmap to help scope, identify and align the change programme priorities to the business objectives and timelines.

Skills/knowledge:
 Proven experience in a business change environment
 Proven strong experience in creating and writing business process specifications based on high level initial requirements
 Meticulous organiser of time and tasks, but still able to keep the big picture in clear view
 Attention to detail and follow-through on tasks
 Excellent communication and negotiation skills within and outside project teams

Ideally you will have worked within a Large Media Organisation and have previous experience of environments such as; eCommerce, High-Transaction Websites, Broadcasting, Publishing, Rich Media Web Platforms, Content Management Systems, Business Change.

Please contact Robin Carton – rjc@arcamresources.com – 01920 877111